Frequently Asked Questions
Everything you need to know about your luxury fragrance experience with The Scented.
Are your fragrances authentic and original?
Absolutely. At The Scented, we pride ourselves on sourcing 100% authentic perfumes and beauty products directly from authorized distributors and the original design houses.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your signature scent sooner.
What is your return policy for opened perfumes?
Due to the nature of beauty products and hygiene standards, we can only accept returns on unopened and sealed items within 30 days of purchase. We recommend trying our sample sizes before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Please note that international shipping rates and delivery times vary based on your location and local customs regulations.
How should I store my fragrances to ensure they last?
To maintain the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in bathrooms, as temperature fluctuations can break down the fragrance oils.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.